Cancellation Request

Welcome to the MMS cancellation request system.

Please complete the form below to request a cancellation of a service you have with us.
Note: Please ensure you can access the email address entered below as you will need to verify the request.

Your details

Request Information

Employee/Domain
Item
Requested Date
Additional Info
Add More

Your public internet IP address will be collected at all stages of completing this form.
This is to ensure security in the event that un-authorized requests are submitted.

Notice

If your emails are hosted with MMS, cancellations will result in all emails being deleted from the server.

If you need to retain a copy of the emails, please state so in the additional information box as this is chargeable.

Notice

Domain renewals must be cancelled a minimum of 14 days before the expiration.

If you are within 14 days, your domain will still renew and the cancellation will apply to the following renewal period.

Notice

Web hosting must be cancelled at least 14 days period to renewal.

Note: hosting is a yearly commitment and no unused time will be refunded.

At the time of termination, all files and data will be permanently deleted unless you request a backup in the "Additional Info" box.

Backups are chargeable and are prices based on hosting size and complexity.

Notice

Support contracts are done under a contract. We will contact you to discuss this once your request is verified.